Athletes! Are you pumped to compete but facing a hurdle with the online registration form? Don’t worry, we’re here to help!
We understand that technical difficulties can sometimes slow down your journey to the starting line. If you’re encountering issues submitting your registration form, particularly with the save function, this guide is for you.
Here are some troubleshooting steps you can try:
Clear your cache and cookies: Sometimes, leftover data can cause glitches. Follow your browser’s instructions to clear your cache and cookies, then try submitting the form again.
Try a different browser: If the issue persists, switch to a different browser (e.g., Chrome, Firefox, Safari) and see if that resolves the problem.
Ensure a stable internet connection: A weak or unstable internet connection can disrupt form submission. Try connecting to a stronger Wi-Fi network or using a wired connection.
Double-check your information: Make sure all the fields are filled out accurately and that no required information is missing.
Still facing issues?
Don’t fret! Our dedicated tech support team is here to assist you. Feel free to send an email with a detailed description of the problem you’re encountering to athleticsja@gmail.com. The more information you can provide (e.g., error messages, browser used), the quicker we can troubleshoot the issue and get you registered.
Let’s get you back on track to achieving your athletic goals! We look forward to seeing you compete!